Front Desk Manager
Howard Johnson Inn Howard Johnson Inn Winter Haven, FL Winter Haven, FL Part-time Full-time Part-time Full-time Estimated:
$30K - $36.
2K a year Estimated:
$30K - $36.
2K a year
Responsibilities:
- Greet and welcome guests upon arrival - Maintain online reservations - Check-in and check-out guests efficiently and accurately.
- Provide information about hotel facilities, services, and local attractions - Handle guest requests, inquiries, and complaints in a professional and timely manner - Assist with reservations and room assignments - Process payments and maintain accurate records - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction
Experience:
- Previous experience in a customer service role, preferably in the hospitality industry - Knowledge of hotel operations and procedures - Familiarity with phone systems and computer software (e.
g.
, property management systems).
Must have phone etiquette.
- Strong communication and interpersonal skills - Ability to multitask and prioritize tasks effectively - Attention to detail and problem-solving abilities - Multilingual skills are a plus As a Front Desk Agent, you will have the opportunity to provide exceptional customer service to our guests.
You will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable.
If you have a passion for hospitality and enjoy interacting with people from all walks of life, we would love to hear from you.
Please note that this position may require working evening shifts, weekends, and holidays.
Benefits:
- Employee discounts on hotel stays If you meet the qualifications listed above and are interested in joining our team, please submit your resume.
We look forward to hearing from you! Job Types:
Full-time, Part-time Pay:
$13.
00 - $14.
00 per hour Expected hours:
24 - 40 per week
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Holidays Monday to Friday Weekends as needed Work setting:
In-person Application Question(s):
Are you flexible to work weekdays AND weekends, including Holidays? Are you at least 21 years of age? Must have flexibility.
Are you flexible to work any shift, mornings and evenings? Education:
High school or equivalent (Preferred)
Experience:
HOTEL Front Desk:
1 year (Preferred) Language:
English (Required) Shift availability:
Day Shift (Required) Night Shift (Required) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
$30K - $36.
2K a year Estimated:
$30K - $36.
2K a year
Responsibilities:
- Greet and welcome guests upon arrival - Maintain online reservations - Check-in and check-out guests efficiently and accurately.
- Provide information about hotel facilities, services, and local attractions - Handle guest requests, inquiries, and complaints in a professional and timely manner - Assist with reservations and room assignments - Process payments and maintain accurate records - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction
Experience:
- Previous experience in a customer service role, preferably in the hospitality industry - Knowledge of hotel operations and procedures - Familiarity with phone systems and computer software (e.
g.
, property management systems).
Must have phone etiquette.
- Strong communication and interpersonal skills - Ability to multitask and prioritize tasks effectively - Attention to detail and problem-solving abilities - Multilingual skills are a plus As a Front Desk Agent, you will have the opportunity to provide exceptional customer service to our guests.
You will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable.
If you have a passion for hospitality and enjoy interacting with people from all walks of life, we would love to hear from you.
Please note that this position may require working evening shifts, weekends, and holidays.
Benefits:
- Employee discounts on hotel stays If you meet the qualifications listed above and are interested in joining our team, please submit your resume.
We look forward to hearing from you! Job Types:
Full-time, Part-time Pay:
$13.
00 - $14.
00 per hour Expected hours:
24 - 40 per week
Benefits:
401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Holidays Monday to Friday Weekends as needed Work setting:
In-person Application Question(s):
Are you flexible to work weekdays AND weekends, including Holidays? Are you at least 21 years of age? Must have flexibility.
Are you flexible to work any shift, mornings and evenings? Education:
High school or equivalent (Preferred)
Experience:
HOTEL Front Desk:
1 year (Preferred) Language:
English (Required) Shift availability:
Day Shift (Required) Night Shift (Required) Overnight Shift (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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